Shipping Shipping will be billed directly to your credit card upon purchase. We ship everything via UPS or Fed Ex, unless they are unavailable where you are. Then we will seek an alternate shipping method. We will ship internationally anywhere. Additional charges apply. Your credit card will be billed directly for this service. Prices ranges from $35.00 - $80.00 M Shop does not ship to PO boxes. Order Fulfillment You will receive your purchase within 10-15 business days -this applies to people who request overnight shipping as well. However, delivery may take more than the 10-15 days on Furniture orders. Customer will be notified of furniture delivery upon purchase. can't always guarantee availability of products. If you have ordered an item that is on back order or delayed we will notify you of the situation via email. Please note that we produce your order once you make the purchase, we do not keep stock. And if you are unsure about the sizing, please email us. Once your package is shipped, you will receive an email with your tracking number. Gift Wrap: For $10.00 an order we will gift wrap your purchase. Return & Exchange We will make an exchange or return for any item you are not happy with. Please email us and let us know the problem you are having, so we can give you a return authorization number, specific shipping instructions, and our return address. No exchanges or returns are accepted on any customized or worn items. Items must be returned in original packaging, in perfect condition within 7 business days. And must be shipped back prepaid and insured with the items wrapped securely. If you do not follow these guidelines we will not be held accountable for items that are not shipped per our policy. Shipping & handling on returned items is non-refundable, and there is a 15% Restocking fee for all refunded items (in other words, the freight cost & 15% of the item price will be deducted from your refund). Payment Options All of your online transactions are encrypted and completely secure through Paypal. Paypal is much easier now! You no longer have to become a Paypal member to place an order. (To order via phone or for customer service, please call (718) 501-1349, or... Email us) Contact Us